Refund policy

REFUND POLICY

Last updated November 1, 2022.

RETURNS
We do not offer returns at this time, unfortunately. All sales are final. If you have any issues though please feel free to contact us!

CANCELLATIONS
You have a 24-hour grace period after placing your order to request a cancellation and receive a full refund. If you request a cancellation after your order was shipped or beyond the 24-hour grace period, you are not eligible for a full refund.

DAMAGED/LOST PACKAGES
We are not responsible for lost or stolen packages. Once USPS has your package, it is out of our control for the actions thereafter. 

QUESTIONS
If you have any questions concerning our refund policy, please contact us at: hello@tsukisorashop.com